Find answers to common questions about parts tracking, fitment guarantees, and shipping.
1Ordering & Payments
You can place an order by browsing our catalog, adding the specific parts you need to your cart, and proceeding to checkout. We accept M-Pesa, Visa, and Mastercard.
Orders are processed quickly to ensure fast delivery. If you need to cancel or modify your order, please contact our support team within 1 hour of placing the order.
2Shipping & Delivery
Yes, we ship to all counties across Kenya using reliable logistics partners like G4S and Wells Fargo.
Orders within Nairobi typically arrive within 24 hours. Outside Nairobi, expect delivery within 48-72 hours.
3Returns & Exchanges
We offer a 7-day return policy for unused parts in their original packaging. Please ensure you keep your receipt.
Our Guaranteed Fitment policy applies! If you provided your accurate chassis number during order and the part doesn't fit, we will arrange an exchange or refund at zero extra cost.